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EZfeed™

EZfeed™ SUPPORT INFORMATION
  EZfeed™ Telephone Support Plans

Annual Plan: $300 per year (billed annually) 
Monthly Plan: $30 per month (billed monthly) 
Minute Plan: $1.50 per minute (billed monthly) 
No Plan: $3.00 per minute

DHI-Provo is also offering an on-site EZfeed™ "tune-up" service. This service is in response to requests from customers for an additional on-site EZfeed™ training/consulting service, to ensure the dairyman that they are using EZfeed as effectively as possible. This will involve us coming to the dairy and extensively reviewing how the dairy is using the software. 

DHI-Provo representatives will offer suggestions on ways to more effectively use EZfeed, address any problems that may be found, and discuss any issues that the dairymen brings up. The rate for this service is $55 per hr (while on site) and 50¢ per mile travel expense. (Inquire about rates where driving wouldn't be feasible.) 

  Special Message from Nik Ver Steeg, Jr. -- Developer of EZfeed
I am pleased to announce the sale of EZfeed to DHI-Provo and that I have accepted the position of Project Director for EZfeed at DHI-Provo. I am very excited to be working with DHI-Provo, a company very committed to satisfying their customers.

I want to assure you that EZfeed will be supported at the highest level of customer satisfaction. Initially, I personally will be providing support as needed until other support technicians have been properly trained. In addition, I will continue to support Valley Ag as they provide service to those of you with VAS support contracts still in effect. 

You may be wondering where EZfeed is going from here. The conversion of the software from the DOS platform to the Windows platform is under way. In addition, there are many other revolutionary ideas that we are already developing. This new software will help you manage your business more effectively. We will keep you updated.

I want to assure you that I am directly overseeing all facets of EZfeed support, development, and marketing. DHI-Provo is very committed to progressing EZfeed as expeditiously as possible. Look for EZfeed on our website: www.dhiprovo.com.

If you have any questions or concerns please don't hesitate to contact us via email or telephone.

Sincerely yours,

Nik Ver Steeg Jr.
Project Director for EZfeed - DHI-Provo 
email: ezfeed@dhiprovo.com
telephone: (801) 373-8518 Ext. 6704



  DHI-Provo Training and Annual Meetings
This November, DHI-Provo will conduct training courses for all of their products. Several special sessions will be held for EZfeed.

The following topics will be covered:

Ration Management - Knowing what you want to feed is only part of the job. The importance of accurate dry matters. The promise of a better world with "Premixes". 
Feeding Scenarios - Ration flexibility on the fly! You really don't have to be there! 
Feeder Management - How to get your way with your feeders and then know if you are getting your way. 
Contract Management - Knowing when you need more of what you don't have. 
Inventory Management - Using actual usages to get accurate On-Hand Inventory and how to use that inventory to your advantage.

BACK TO EZfeed™ 




HAVE QUESTIONS ABOUT USING EZfeed™?
Call us at: 1-801-373-8518 ext. 6704 
for support with EZfeed.
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P.O. Box 51427, Provo, Utah 84605-1427
Phone: (800) 453-9400, ext. 6704 or 6708
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