Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

It is not the intention of DHI-Provo, through this Web site, to collect the private information of customers that is not volunteered. It is DHI-Provo’s policy that personal information, such as your name, postal and e-mail address, or telephone number, is private and confidential. Accordingly, the personal information you provide is stored in a secure location, is accessible only be designated staff, and is used only for the purposes for which you provide the information. DHI-Provo is committed to maintaining the privacy of your personal information. The information practices for our Web site are set forth below. DHI-Provo does not collect, store, or use information obtained through this Web site, except as described below.

Information We Collect and Store When You Visit the Web Site

DHI-Provo automatically collects and stores information about your Internet connection when you visit our Web site. This information includes the following:

• The pages that you visit
• If you linked to the Web site from another Web site, and the address of that Web site
• The type of browser used to access our site (e.g., Netscape 4.0)
• The IP address from which you access our site (i.e., the number automatically assigned to your computer)
• The date and time that you access our site
• The actions that you tried to perform (e.g., download a document) and whether or not you were successful

Information We Collect and Store When You Send an E-mail

If you choose to give us feedback on the Web site via electronic mail (or if you request additional information), you will be asked for your name and address and will have the option of providing other information. If you send e-mail to DHI-Provo, we will consider that to be your consent for DHI-Provo to use the information collected from the message consistent with this policy.

Please note that e-mail is not necessarily secure against interception, and that e-mail features of this Web site are not encrypted. If your communication is very sensitive or includes personal information, like a bank account or social security number, you may want to send it by postal mail instead of e-mail.

How We Use the Information

DHI-Provo uses the information-both the information that is collected automatically and the additional information that you may provide-to measure the volume of requests for specific Web pages, to improve the Web site, and to be responsive to user needs and inquiries. DHI-Provo may also use IP address information to monitor unusually heavy activity from a single address.

If you indicate on our site that you would like to receive information, your personal information will be added to appropriate DHI-Provo mailing lists. If at any time you would like to add or remove your name from the mailing list, or correct your personal information, please e-mail us.

We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You must make the affirmative choice to provide us with sensitive information such as e-mail address, contact information, social security number, credit history, employment, personal references, or sensitive financial information such as bank account numbers, etc. We will not reveal private customer information collected through this site to outside parties unless 1) the disclosure is lawfully permitted or required; 2) you request or authorize disclosure; 3) or other circumstances reasonably justify disclosure of the information.

Our site may use cookies to monitor your use of the Web site. We may also use cookies to deliver content specific to your interests, to save your password so you don’t have to re-enter it each time you visit our site, and for other identification purposes.  We use non-identifying and aggregate information to better design our Web site, improve business services, and to share with advertisers. For example, we compile statistics that show the daily number of visitors to our Web site, the daily requests we receive for particular items or services on our Web site, and what areas those requests come from. These aggregate statistics are used internally to better provide services to the public and advertisers, and again, contain no personal information.

Although questions, comments, and other communications that we receive generally are not retained as permanent records, please note that it is possible that any mail-electronic or paper-that we receive could become part of the permanent record of DHI-Provo, if the mail is part of materials that are scheduled for permanent retention.

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described herein without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Children’s Privacy

Protecting the privacy of children is especially important to us. For that reason, we never collect or maintain information at our Web site from those we actually know are under 18, and no part of our Web site is structured to attract anyone under 18.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, ensure the correct use of information, and to preserve the security of our site, DHI-Provo employs appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online and to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

How You Can Access or Correct Your Information
DHI-Provo strives to maintain customer information that is accurate, complete and current. We have established procedures to respond to customer requests to access or correct any personal information in a timely and responsible manner.

Upon receipt of a written, signed request and proper identification, a copy of information currently maintained by DHI-Provo will be provided to you.

About this Privacy Statement

DHI-Provo reserves the right to change the Privacy Policy posted at this Web site or any other information contained within this Web site at any time and without prior notice.

Links to Other Sites

From time to time, our Web site may contain links to other sites for the benefit of our Web site visitors. The privacy policy contained herein does not cover any other Web site linked through this site, and DHI-Provo is not responsible for the privacy practices or the content of such other Web sites.

How to Contact Us about the Web Site

We respect your privacy and are committed to protecting the privacy of our customers and visitors to our Web site. If you have a question about the way your information is used in connection with this Web site or about DHI-Provo’s privacy policy and information practices, or about this Web site, you may send a letter to Privacy Comments, DHI-Provo 1525 West 820 North, Provo, Utah 84601, or send an e-mail with the subject of “privacy policy comment” to us.